Reference

How phpvipcom Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your GCash, Maya, or InstaPay transactions, and keep your access secure.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access and deleteCookie and device data disclosureClear contact path for data requests
phpvipcom How phpvipcom Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Our data handling covers four areas: how we secure your information, how long we keep it, what cookies and device signals we collect, and who inside our operation can access your records. Each area has a defined internal process, not just a policy statement.

Account Security and Encryption

Your login credentials and e-wallet references are encrypted using TLS in transit. Stored account data, including linked GCash or Maya wallet details, sits behind access-controlled infrastructure with activity logging.

Cookies and Device Signals

We use session cookies for login state and analytics cookies to understand how the account dashboard is used on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account remains open. Closed accounts are subject to a retention period required under applicable Philippine law, after which personal data is deleted or anonymised.

Internal Access Controls

Only authorised team members with a documented operational need can view your account record. Access is logged and reviewed regularly. No data is shared with unaffiliated commercial parties for marketing.

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy Rights

Data requests, corrections, and deletion inquiries go to our dedicated account support team. You can reach us through live chat inside your logged-in account, by email at the address listed in your welcome message, or through our in-app support form. We aim to acknowledge all privacy-related requests within two business days and resolve them as promptly as the nature of the request allows.

Live Chat Support Access live chat from your logged-in account dashboard. This is the fastest path for urgent data queries or account verification questions tied to your privacy rights.
Email Data Request Send your data access, correction, or deletion request to the support email shown in your registered account welcome message. Include your account username for faster processing.
In-App Support Form Use the support form inside the mobile app or browser account panel. Select the privacy category when submitting so your request routes directly to the right team.

Common Questions About Your Data and Rights

These are the questions we hear most from account holders about how their personal information is handled on our platform. If your question is not covered here, our support team can help through live chat or the in-app form.

We collect your name, mobile number, email address, and the payment details you provide when linking GCash, Maya, or InstaPay. Nothing beyond what your account needs to function.

No. Your payment transaction references are stored in your account record and accessible only to authorised support staff for verification or dispute purposes. They are never shared externally.

Yes. Submit a data access request through live chat or the in-app support form. Include your registered username, and we will confirm receipt within two business days and provide your data summary.

Send a deletion request via email or live chat. Deletion is processed after account closure, subject to any retention period required under applicable local law in the Philippines.

We use session cookies for account login and analytics cookies to improve the dashboard experience on mobile. You can adjust or block cookies through your browser or device settings at any time.

Yes. If we make a material change to how we collect or use your data, we will notify you through your registered mobile number or email before the change takes effect on your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.